Cancellation Policy
At FIORE, we strive to provide a seamless shopping experience. However, we understand that there may be instances when you need to cancel an order. Please review our cancellation policy below:
1. Order Cancellation Before Shipment
- Time Frame: Orders can be canceled within 24 hours of placing the order or before the item has been dispatched, whichever comes first.
- How to Cancel: To cancel your order, please contact our customer support team at myfiore.online@gmail.com or call us at +91-9999767454 with your order number and cancellation request.
- Refund Process: If your order is successfully canceled before shipment, a full refund will be issued to your original payment method within 7-10 business days.
2. Order Cancellation After Shipment
- Once your order has been dispatched, we are unable to cancel it.
- Non-Cancellable Items: Please note that due to the intimate nature of lingerie, we do not accept returns or cancellations once the product has been shipped, unless the product is defective or incorrect.
3. Cancellation by FIORE
- FIORE reserves the right to cancel any order in the following circumstances:
- The item is out of stock.
- There are issues with payment or delivery details.
- Fraudulent or suspicious activity is detected.
- In the event that we need to cancel your order, you will be notified immediately, and a full refund will be processed within 7-10 business days.
4. Refund for Canceled Orders
- For orders canceled before shipment, refunds will be processed within 7-10 business days to the original payment method.
- If the refund is delayed, please contact your bank or payment provider as processing times may vary.
5. Contact Us
For any further queries regarding cancellations, feel free to reach us at:
Email: myfiore.online@fiore.com
Phone: +91-9999767454